General FAQs

5-Star RV Detail

Can On The Spot complete mobile details in cold, wet, hot weather?

Answer
Yes. Thanks to advances in detailing products and equipment, we are now capable of providing 5 star services in temperatures between 18 and 105 degrees. When it comes to rain, we have secondary options such as bringing your vehicle back to our shop or using your garage. Soon, we will have inflatable booths that allow us to complete your service anytime, and almost anywhere.

What interior services are included in the RV Full Detail?

Answer
We clean and detail carpets, the cockpit and all interior windows. Home appliances, beds, and bathrooms are not included.

What type of sealant/waxes do you use on an RV?

Answer
The sealant we use is an acrylic polymer that does not stain gel coat. It is highly reflective and usually last the full travel season.

What is the difference between mobile and in shop service?

Answer
As far as quality there is no difference. Travel distance, vehicle severity, and/or the scope of your requested service may determine if the service can be done mobile or has to be brought into one of our locations. For example, on the interior, ozone odor elimination and mold/mildew remediation would need to come into our shop. Exterior services like paint correction and ceramic coatings can also only be done in a controlled environment. Almost anything else can be done with our mobile units.

5-Star Marine Detail

What is a Boat Specialist?

Answer
Our Boat Specialists are detailing technicians that have completed training in the products, tools, and processes specific to marine detailing. They have also shadowed and worked with supervision for over 40 hours before being allowed to operate individually.

What is the difference between mobile and in shop service?

Answer
As far as quality there is no difference. Travel distance, vehicle severity, and/or the scope of your requested service may determine if the service can be done mobile or has to be brought into one of our locations. For example, on the interior, ozone odor elimination and mold/mildew remediation would need to come into our shop. Exterior services like paint correction and ceramic coatings can also only be done in a controlled environment. Almost anything else can be done with our mobile units.

5-Star Auto Detail

Can On The Spot complete mobile details in cold, wet, hot weather?

Answer
Yes. Thanks to advances in detailing products and equipment, we are now capable of providing 5 star services in temperatures between 18 and 105 degrees. When it comes to rain, we have secondary options such as bringing your vehicle back to our shop or using your garage. Soon, we will have inflatable booths that allow us to complete your service anytime, and almost anywhere.

Can you remove scratches/swirls from paint?

Answer
Our paint correction services can remove most paint defects that are in the clear coat of the vehicle. Some damage is unfortunately to deep to be removed with paint correction. A good rule of thumb is if you can put your finger nail in the scratch, it is to deep to be corrected. When this is the case, we also have paint touch up services that can improve the damage area and prevent damage from spreading or causing rust.

What is the average final cost of the 5-star Auto Detail?

Answer
If your vehicle needs everything cleaned and protected inside and out, the average cost is $275. That includes completing interior shampooing, cleaning and conditioning of all interior surfaces, exterior clay, and a polishing wax along with all the basic services included in your booking.

What kind of wax do you use?

Answer
Our Showroom Shine, 3 Step Paint Revitalization, and Timeless Shine services including an carnauba wax that protects and creates a glossy look. We also carry an assortment of protection products including synthetic polymer sealant and permanent and semi permanent coatings.

What is the difference between mobile and in shop service?

Answer
As far as quality there is no difference. Travel distance, vehicle severity, and/or the scope of your requested service may determine if the service can be done mobile or has to be brought into one of our locations. For example, on the interior, ozone odor elimination and mold/mildew remediation would need to come into our shop. Exterior services like paint correction and ceramic coatings can also only be done in a controlled environment. Almost anything else can be done with our mobile units.

Can you get stains out of carpet/seats?

Answer
Some stains can not be removed as they have dyed the fabric but, we stand behind the philosophy that if it can come out, we can get it out.

How long does a detail take?

Answer
Each service will vary in time based on the service you choose as well as the size and severity of a vehicle. Outside temperature and humidity may also effect service times. If you have already scheduled a service, you can see the estimated time in your confirmation email or in your customer portal. If you are looking to have a service scheduled, a good rule of thumb is to expect the average service to take between 1 and 3 hours.

What do I need to do to prepare my vehicle for service?

Answer
We want to make the service as easy for you as possible. We only ask that all personal items be removed from your vehicle. If you wish for your center console, glove box, and trunk to be cleaned, they must be empty. We will also need your keys to complete the service.

Will this detail remove scratches and other paint damage?

Answer
Our Showroom Shine and 3 Step service includes both clay and wax. Clay removes bound contamination from paint and wax protects the paint from UV rays, hard water, and more. For paint correction, such as scratch and oxidation removal, you will need to set an appointment for a paint correction estimate. You can also have your technician give you a quick estimate at the time of your detailing appointment. However, the actual pricing may vary once a specialist has evaluated your vehicle.

BZ Detail

Can On The Spot complete mobile details in cold, wet, hot weather?

Answer
Yes. Thanks to advances in detailing products and equipment, we are now capable of providing 5 star services in temperatures between 18 and 105 degrees. When it comes to rain, we have secondary options such as bringing your vehicle back to our shop or using your garage. Soon, we will have inflatable booths that allow us to complete your service anytime, and almost anywhere.

What is the difference between mobile and in shop service?

Answer
As far as quality there is no difference. Travel distance, vehicle severity, and/or the scope of your requested service may determine if the service can be done mobile or has to be brought into one of our locations. For example, on the interior, ozone odor elimination and mold/mildew remediation would need to come into our shop. Exterior services like paint correction and ceramic coatings can also only be done in a controlled environment. Almost anything else can be done with our mobile units.

How long does a detail take?

Answer
Each service will vary in time based on the service you choose as well as the size and severity of a vehicle. Outside temperature and humidity may also effect service times. If you have already scheduled a service, you can see the estimated time in your confirmation email or in your customer portal. If you are looking to have a service scheduled, a good rule of thumb is to expect the average service to take between 1 and 3 hours.

Heroes Detail

Can On The Spot complete mobile details in cold, wet, hot weather?

Answer
Yes. Thanks to advances in detailing products and equipment, we are now capable of providing 5 star services in temperatures between 18 and 105 degrees. When it comes to rain, we have secondary options such as bringing your vehicle back to our shop or using your garage. Soon, we will have inflatable booths that allow us to complete your service anytime, and almost anywhere.

What is the difference between mobile and in shop service?

Answer
As far as quality there is no difference. Travel distance, vehicle severity, and/or the scope of your requested service may determine if the service can be done mobile or has to be brought into one of our locations. For example, on the interior, ozone odor elimination and mold/mildew remediation would need to come into our shop. Exterior services like paint correction and ceramic coatings can also only be done in a controlled environment. Almost anything else can be done with our mobile units.

Does On The Spot need access to our water/power?

Answer
No. Our mobile units are completely self sufficient with their own water and power supply along with everything they need to provide 5 star service right on site.

How long does a detail take?

Answer
Each service will vary in time based on the service you choose as well as the size and severity of a vehicle. Outside temperature and humidity may also effect service times. If you have already scheduled a service, you can see the estimated time in your confirmation email or in your customer portal. If you are looking to have a service scheduled, a good rule of thumb is to expect the average service to take between 1 and 3 hours.

Motorcycle Full Detailing

Can you remove pitting/rail dust from chrome

Answer
Most pitting can be removed safely with proper polishing technique but we will have to evaluate the bike for severity. Sometimes, a test spot may need to be done to confirm.

P.C.S. Detail

Can On The Spot complete mobile details in cold, wet, hot weather?

Answer
Yes. Thanks to advances in detailing products and equipment, we are now capable of providing 5 star services in temperatures between 18 and 105 degrees. When it comes to rain, we have secondary options such as bringing your vehicle back to our shop or using your garage. Soon, we will have inflatable booths that allow us to complete your service anytime, and almost anywhere.

What is the difference between mobile and in shop service?

Answer
As far as quality there is no difference. Travel distance, vehicle severity, and/or the scope of your requested service may determine if the service can be done mobile or has to be brought into one of our locations. For example, on the interior, ozone odor elimination and mold/mildew remediation would need to come into our shop. Exterior services like paint correction and ceramic coatings can also only be done in a controlled environment. Almost anything else can be done with our mobile units.

Does On The Spot need access to our water/power?

Answer
No. Our mobile units are completely self sufficient with their own water and power supply along with everything they need to provide 5 star service right on site.

How long does a detail take?

Answer
Each service will vary in time based on the service you choose as well as the size and severity of a vehicle. Outside temperature and humidity may also effect service times. If you have already scheduled a service, you can see the estimated time in your confirmation email or in your customer portal. If you are looking to have a service scheduled, a good rule of thumb is to expect the average service to take between 1 and 3 hours.

Paint Correction

Can you remove scratches/swirls from paint?

Answer
Our paint correction services can remove most paint defects that are in the clear coat of the vehicle. Some damage is unfortunately to deep to be removed with paint correction. A good rule of thumb is if you can put your finger nail in the scratch, it is to deep to be corrected. When this is the case, we also have paint touch up services that can improve the damage area and prevent damage from spreading or causing rust.

What is paint touch up?

Answer
Paint touch up is a cost effective alternative to repainting vehicle panels or entire vehicles because there is minor damage. Paint touch up makes damage like bumper scrapes, rock chips, and small scratches unnoticeable from most angles and in certain cases, completely removes any signs of previous damage.

What is clay bar?

Answer
Clay bar is a safe way to remove bound contamination from your paint. Things like tree sap mist, industrial fall out, rail dust, and more can bond to your paint making it feel rough. If the paint surface is not smooth, then sealants and waxes will have trouble bonding and not last very long. Want to know if your paint needs clay bar? After your next car wash, put a plastic bag over your hand and rub it on your paint. If it feels rough, it's time to clay bar.

Showroom Shine Detail

Can you remove scratches/swirls from paint?

Answer
Our paint correction services can remove most paint defects that are in the clear coat of the vehicle. Some damage is unfortunately to deep to be removed with paint correction. A good rule of thumb is if you can put your finger nail in the scratch, it is to deep to be corrected. When this is the case, we also have paint touch up services that can improve the damage area and prevent damage from spreading or causing rust.

What is paint touch up?

Answer
Paint touch up is a cost effective alternative to repainting vehicle panels or entire vehicles because there is minor damage. Paint touch up makes damage like bumper scrapes, rock chips, and small scratches unnoticeable from most angles and in certain cases, completely removes any signs of previous damage.

Can On The Spot complete mobile details in cold, wet, hot weather?

Answer
Yes. Thanks to advances in detailing products and equipment, we are now capable of providing 5 star services in temperatures between 18 and 105 degrees. When it comes to rain, we have secondary options such as bringing your vehicle back to our shop or using your garage. Soon, we will have inflatable booths that allow us to complete your service anytime, and almost anywhere.

What kind of wax do you use?

Answer
Our Showroom Shine, 3 Step Paint Revitalization, and Timeless Shine services including an carnauba wax that protects and creates a glossy look. We also carry an assortment of protection products including synthetic polymer sealant and permanent and semi permanent coatings.

What is the difference between mobile and in shop service?

Answer
As far as quality there is no difference. Travel distance, vehicle severity, and/or the scope of your requested service may determine if the service can be done mobile or has to be brought into one of our locations. For example, on the interior, ozone odor elimination and mold/mildew remediation would need to come into our shop. Exterior services like paint correction and ceramic coatings can also only be done in a controlled environment. Almost anything else can be done with our mobile units.

Can you get stains out of carpet/seats?

Answer
Some stains can not be removed as they have dyed the fabric but, we stand behind the philosophy that if it can come out, we can get it out.

Does On The Spot need access to our water/power?

Answer
No. Our mobile units are completely self sufficient with their own water and power supply along with everything they need to provide 5 star service right on site.

What is clay bar?

Answer
Clay bar is a safe way to remove bound contamination from your paint. Things like tree sap mist, industrial fall out, rail dust, and more can bond to your paint making it feel rough. If the paint surface is not smooth, then sealants and waxes will have trouble bonding and not last very long. Want to know if your paint needs clay bar? After your next car wash, put a plastic bag over your hand and rub it on your paint. If it feels rough, it's time to clay bar.

How long does a detail take?

Answer
Each service will vary in time based on the service you choose as well as the size and severity of a vehicle. Outside temperature and humidity may also effect service times. If you have already scheduled a service, you can see the estimated time in your confirmation email or in your customer portal. If you are looking to have a service scheduled, a good rule of thumb is to expect the average service to take between 1 and 3 hours.

What do I need to do to prepare my vehicle for service?

Answer
We want to make the service as easy for you as possible. We only ask that all personal items be removed from your vehicle. If you wish for your center console, glove box, and trunk to be cleaned, they must be empty. We will also need your keys to complete the service.

Will this detail remove scratches and other paint damage?

Answer
Our Showroom Shine and 3 Step service includes both clay and wax. Clay removes bound contamination from paint and wax protects the paint from UV rays, hard water, and more. For paint correction, such as scratch and oxidation removal, you will need to set an appointment for a paint correction estimate. You can also have your technician give you a quick estimate at the time of your detailing appointment. However, the actual pricing may vary once a specialist has evaluated your vehicle.

Timeless Shine

What is included in the engine detailing?

Answer
Our engine cleaning and detailing service includes a cleaning based on manufactures specifications for your vehicle. Once that is completed, we condition the plastics and rubber in the engine bay to give it a like new shine.

Can On The Spot complete mobile details in cold, wet, hot weather?

Answer
Yes. Thanks to advances in detailing products and equipment, we are now capable of providing 5 star services in temperatures between 18 and 105 degrees. When it comes to rain, we have secondary options such as bringing your vehicle back to our shop or using your garage. Soon, we will have inflatable booths that allow us to complete your service anytime, and almost anywhere.

Can you remove scratches/swirls from paint?

Answer
Our paint correction services can remove most paint defects that are in the clear coat of the vehicle. Some damage is unfortunately to deep to be removed with paint correction. A good rule of thumb is if you can put your finger nail in the scratch, it is to deep to be corrected. When this is the case, we also have paint touch up services that can improve the damage area and prevent damage from spreading or causing rust.

What is the difference between mobile and in shop service?

Answer
As far as quality there is no difference. Travel distance, vehicle severity, and/or the scope of your requested service may determine if the service can be done mobile or has to be brought into one of our locations. For example, on the interior, ozone odor elimination and mold/mildew remediation would need to come into our shop. Exterior services like paint correction and ceramic coatings can also only be done in a controlled environment. Almost anything else can be done with our mobile units.

Does On The Spot need access to our water/power?

Answer
No. Our mobile units are completely self sufficient with their own water and power supply along with everything they need to provide 5 star service right on site.

How long does a detail take?

Answer
Each service will vary in time based on the service you choose as well as the size and severity of a vehicle. Outside temperature and humidity may also effect service times. If you have already scheduled a service, you can see the estimated time in your confirmation email or in your customer portal. If you are looking to have a service scheduled, a good rule of thumb is to expect the average service to take between 1 and 3 hours.

What do I need to do to prepare my vehicle for service?

Answer
We want to make the service as easy for you as possible. We only ask that all personal items be removed from your vehicle. If you wish for your center console, glove box, and trunk to be cleaned, they must be empty. We will also need your keys to complete the service.